Customer Service Specialist Apprentice Level 3
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Company: BARK DOGGY DAYCARE LTD
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Location: SUTTON COLDFIELD, B76 1QT
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000028002
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Application Deadline Date: 31/05/2026
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Start Date: 01/08/2026
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Positions Available: 1
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Working Week: Type: Permanent Hours: 37.5 Shifts: Monday to Friday, working hours TBC
Brief Description
Are you a young, enthusiastic and motivated individual? This is a great opportunity to join a growing doggy daycare in Sutton Coldfield. The role is hands-on and customer-facing, delivering excellent customer service, communicating with dog owners, and representing the business. A passion for dogs, outdoor work and cleaning is essential too!
Training to be Provided
Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.
Future Prospects
Learners will have the opportunity to progress into a full-time, permanent role with the company and may be able to further their qualifications leading to management qualifications.
Vacancy Detail
Key responsibilities:
- Working with dogs in the daycare
- Greeting dogs and their owners
- Taking care, feeding and monitoring the dogs
- Ensuring a safe environment
- Answering telephone calls
- Dealing with customer enquiries
- Responding to emails, enquiries, and adding to social media
- General office maintenance duties
- Being involved in a workplace project
- Attending college lectures and workshops
- Completing to a high standard assignments and course work
- Passionate about social media and confident with posting and taking pictures
Other Information
Office and willing to work outside with dogs.