Returns Admin Apprentice
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Company: TARGET COMPONENTS LTD
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Location: CASTLEFORD, WF10 5QU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000028312
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Application Deadline Date: 01/06/2026
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Start Date: 01/07/2026
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Positions Available: 1
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Working Week: 9:00am - 5.30pm, Monday - Thursday. 8.30am - 5.00pm, Friday.
Brief Description
The Returns Administrator accurately processes returned IT stock within Commercial Operations. The role ensures all goods are booked in correctly, checked against paperwork, and handled efficiently to support smooth operations and high levels of customer satisfaction.
Training to be Provided
Training will be provided by the Heart of Yorkshire Education Group and will be delivered on Teams.
Future Prospects
Opportunity to become a permanent member of staff.
Vacancy Detail
- Accurately book in returned IT equipment and products into internal systems
- Verify returned items against return documentation (RMA, delivery notes, invoices, etc.)
- Ensure product serial numbers, quantities, and descriptions match provided details
- Identify and report discrepancies, damages, or missing items
- Prioritise workload effectively to meet daily processing target
- Maintain accurate and up-to-date system records
- Communicate with internal departments (Customer Service, Warehouse, Finance, Purchasing) regarding return queries
- Support investigation of return discrepancies when required
- Ensure returned stock is labelled and routed correctly within the warehouse
- Maintain a clean, organised, and safe working environment
- Adhere to company procedures and compliance requirements