Business Administration and Customer Support Apprentice
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Company: IMAGINE OFFICE SUPPLIES LIMITED
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Location: PLYMPTON, PL7 4FD
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000022879
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Application Deadline Date: 29/05/2026
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Start Date: 01/06/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break)
Brief Description
Imagine Direct Office Supplies are looking for a proactive and organised Business Apprentice to support the day-to-day demands of the business functions and operations. The role is ideal for someone looking to start their career within a business setting whilst working towards a nationally recognised qualification.
Training to be Provided
- Full Business Administrator Standard - Level 3
- On the job training/support in the workplace as necessary
- Remote training every month backed up by regular site visits
- College attendance/support available monthly if required
- Employer to offer dedicated training time to support Off-The-Job training as required/necessary
Future Prospects
- Possibility of future progression options upon successful completion of Level 3 qualification
- To be discussed at interview
Vacancy Detail
- Order processing, records and documentation
- Maintain our CRM systems with up to date information that will include calling existing customers and also older customer accounts that may have been over looked for new products
- Enter customer orders and quotes into company systems accurately using Microsoft Office and our in-house CRM systems
- Assisting with limited financial processes which include but not limited to book keeping, adding the purchase ledger, credit controls etc. There maybe scope to learn more about this side of the business for a potential future role within the company
- You are to act is first point of contact for enquiries over the phone and email and therefore must be confident, have excellent verbal and written communication skills whilst providing a friendly, customer focused service to all customers/clients
- You will also be involved in helping to grow and maintain our social media presence
- The postholder will be fully supported during the apprenticeship and will receive regular support, training and help throughout.