Customer Service Apprentice (Estate Agents)

  • Company: BEAR ESTATE AGENTS LIMITED
  • Location: Southend-On-Sea, SS1 2SJ
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000029809
  • Application Deadline Date: 29/05/2026
  • Start Date: 01/06/2026
  • Positions Available: 1
  • Working Week: Monday- Friday 8.45am- 5.00pm (1 hour lunch break).

Brief Description

Bear Estate Agents, Southend on Sea, need a Customer Service Apprentice to assist in ensuring tasks required throughout the company are completed efficiently. The successful applicant will be acting as a point of contact for all incoming and outgoing customer enquiries. They will also be working across all teams within the business.

Training to be Provided


  • Customer Service Practitioner Level 2 Apprenticeship Standard

  • The apprenticeship programme duration is 13 months

  • Functional Skills in maths, English and ICT (if required)

  • You will be based in the employer’s office, so you will gain 13 months of office-based training

Future Prospects


  • Upon successful completion of the apprenticeship, a full-time position will be available for the right candidate

Vacancy Detail

This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry. 


Responsibilities are to include, but not be limited to:



  • Editing photos using Lightroom and Photoshop

  • Drawing floor plans

  • Writing property descriptions

  • Checking and arranging EPCs

  • Keeping the window displays up-to-date

  • Greeting clients in the office

  • Answering the phones and dealing with enquiries

  • Possibly viewing and valuation booking on time


Position to start as soon as possible.

Ready to start your adventure?