Customer Service Apprenticeship - Norwich Specsavers
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Company: SPECSAVERS OPTICAL SUPERSTORES LIMITED
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Location: Norwich, NR2 1QA
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Type: Apprenticeship
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Salary: £16,684.80 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000030363
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Application Deadline Date: 04/06/2026
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Start Date: 18/06/2026
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Positions Available: 1
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Working Week: Days and shifts to be confirmed. Full-time to include weekend working.
Brief Description
As an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.
Training to be Provided
Level 2 Customer Service Practitioner apprenticeship standard:
- Functional Skills (if required)
Future Prospects
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Vacancy Detail
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
Other Information
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.