Civil Enforcement Officer Apprentice
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Company: MARSTON (HOLDINGS) LIMITED
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Location: London, W8 6PW
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Type: Apprenticeship
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Salary: £33,150.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000030421
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Application Deadline Date: 28/05/2026
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Start Date: 08/06/2026
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Positions Available: 1
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Working Week: Permanent, full-time role 9am - 6pm, working days TBC
Brief Description
Marston Holdings is looking for friendly, confident people, people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.
Training to be Provided
Customer Service Practitioner Level 2.
No previous experience is required - training and support will be provided throughout your apprenticeship, delivered by Smart Training & Recruitment.
What We’re Looking For:
- Strong communication and customer service skills
- Self-motivated and able to work independently
- Comfortable working outdoors
- Ability to work shifts and handle challenging situations calmly
Future Prospects
Upon successful completion of the Level 2 Customer Service Apprenticeship, there will be the opportunity to study for the next level.
Vacancy Detail
You will patrol public streets and car parks, helping keep communities safe and accessible by:
- Advising the public on parking rules and safe parking
- Issuing Penalty Charge Notices to incorrectly parked vehicles
- Responding to public enquiries professionally and courteously
- Reporting abandoned vehicles and equipment issues
- Supporting enforcement colleagues when required
Other Information
- Ability to work shifts
- Handle challenging situations calmly
- Strong communication and customer service skills
- Self-motivated and able to work independently
- Comfortable working outdoors