Apprentice Service Advisor
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Company: Murray (Plymouth) Ltd
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Location: Plymouth, PL6 5DY
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000030520
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Application Deadline Date: 05/06/2026
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Start Date: 08/06/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8.30am - 5.30pm.
Brief Description
The Murray Group are looking for an Apprentice Service Advisor to provide a friendly and professional Reception service for their customers, welcoming them in person and responding to their calls and providing an effective link to the service technicians.
Training to be Provided
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- The FOCUS Training Group are based at Marsh Mills, Plymouth
Future Prospects
- Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company
Vacancy Detail
As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment.
Supported by experienced mentors your training will help you:
- Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company
- Book in vehicles for service or repair in a polite and professional manner
- Keep customers informed throughout the service/repair process
- Liaise with our workshops and internal teams
- Communicate technical information clearly and confidently
- Ensure all administration, documentation and communications are completed in an accurate and timely manner
No two days are the same - its a varied role where communication, teamwork and a positive attitude are key.