ICT Support Technician Apprenticeship - Level 3
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Company: CENCOM SOLUTIONS LTD
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Location: WALLCROUCH, TN5 7JR
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Type: Apprenticeship
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Salary: £19,000.00 per year
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Sector: Digital
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Ref: NAS-2000032301
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Application Deadline Date: 02/07/2026
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Start Date: 31/07/2026
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Positions Available: 1
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Working Week: 08:30 - 17:30 Monday to Friday
Brief Description
The successful apprentice will be joining a supportive and collaborative team who are passionate about sharing knowledge and helping each other grow. At CenCom, no question is too small, and the apprentice will be encouraged to learn from experienced engineers while contributing to real client work from day one.
Training to be Provided
Information Communications Technician Level 3.
As part of their development, the apprentice will receive structured training through Baltic Apprenticeships, including dedicated 2-day training blocks every 4-6 weeks, alongside hands-on experience in the workplace. This blended approach ensures they gain both practical skills and industry-recognised knowledge to kickstart a career in IT.
Future Prospects
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Vacancy Detail
- Work with security processes including MFA, BitLocker, anti-virus configuration, and group policy implementation
- Follow and interpret technical documentation stored in OneNote, including network diagrams, security policies, and client approval processes
- Escalate technical issues to the Line Manager where required and maintain documentation accuracy
- Support hardware setup and configuration in a dedicated lab environment
- Assist logistics operations by updating systems and resolving technical issues
- Work with network infrastructure including switches, VLAN configuration, and cloud-based environments