Business Admin & Customer Service Apprentice

To work towards providing professional, efficient, and proactive administration support within the firm, through on-the-job training and research:

• Meet and greet clients visiting the office


• Work closely with the team to gain experience


• Gather information to benefit your role and experience


• Monitor incoming telephone and visitor enquiries on behalf of the firm


• Dealing with enquiries from clients via email and responding in a timely manner


• Provide administrative support to the departments in relation to the workload


• Undertake photocopying, scanning and formatting of documents


• Ensure client records/files are kept up to date and in accordance with our office policy


• Diary management of meeting rooms


• Adhere to the Data Protection Act principles and always respect the confidentiality of data


• Maintain office systems


• Arrange and confirm appointments with clients and third parties


• Operate office equipment


• Assist with the closing of files


• General administrative duties as and when required


• Other reasonable duties as and when required, such as assisting with the work of other colleagues as required