IT Apprenticeship
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Company: NCS IT LIMITED
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Location: ROSSENDALE, BB4 7PA
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Type: Apprenticeship
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Salary: £17,500.00 per year
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Sector: Digital
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Ref: NAS-2000032430
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Application Deadline Date: 08/06/2026
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Start Date: 15/06/2026
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Positions Available: 1
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Working Week: 8am - 5pm Monday to Friday.
Brief Description
This opportunity is ideal for someone with a genuine interest in IT support who is eager to start their career in the industry. The ideal candidate will be motivated, curious, and willing to learn, someone who enjoys problem-solving and is keen to build their technical knowledge in a real-world environment.
Training to be Provided
Information Communications Technician Level 3.
Your training will be delivered in 2 day blocks every 4-6 weeks; this will be in our online classrooms delivered via Microsoft Teams. You will be working with a specialist coach from Baltic Apprenticeships.
Future Prospects
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Vacancy Detail
- Support IT security tasks including user setup, permissions, MFA, and password resets in line with policy
- Use documentation and security procedures to carry out tasks accurately and compliantly
- Log, triage, and escalate tickets via ConnectWise to meet SLAs
- Provide first-line technical support, including answering calls, emails, and remote support for internal and external users
- Maintain audit trails and support systems using platforms like Microsoft Azure and Microsoft Lighthouse