Business Administration Apprentice

  • Company: CROSS & MAIN
  • Location: PITSFORD, NN6 9AA
  • Type: Apprenticeship
  • Salary: £18,000.00 per year
  • Sector: Legal, finance and accounting
  • Ref: NAS-2000033462
  • Application Deadline Date: 26/07/2026
  • Start Date: 09/08/2026
  • Positions Available: 1
  • Working Week: 9am - 5pm, Monday - Friday (1 hour lunch).

Brief Description

A prestigious company offering a wide range of products & services, including general insurance, life, pensions & investments, you will be answering the telephone, providing quotations and much more, an interesting & varied role.

Training to be Provided


  • Level 3 Business Administration Apprenticeship

  • Remote training delivery

  • Onefile

  • VLE

  • 6 hours of dedicated training time every week

Future Prospects

Possible full time permanent position upon completion of the apprenticeship.

Vacancy Detail


  • Handling customer enquiries over the telephone or face to face in the agency and administering all customer instructions to completion and compliance standards

  • Acquiring and maintaining knowledge of NFU Mutual General Insurance products

  • Reviewing and advising customers on their general insurance requirements

  • Providing quotations and selling policies to customers

  • Enabling cross-selling opportunities to new and existing customers

  • Processing and dispatching renewal documentation

  • Producing correspondence to required timeframes and quality standards

  • Introducing and promoting NFU Mutual’s range of Financial Services and Risk Management products

  • Carrying out all general office and policy administration


Person Specification:


My client is looking for a self-driven, motivated individual, who can work on their own initiative and as part of a small, friendly, team environment. You will have good communication skills, being in person, over the telephone and in written format. You should have a willingness to learn and to strive for 100% accuracy. Sales or Servicing experience would be an asset.


Computer Literacy is essential to include Word and Excel usage.


This role will be working towards a Business Administrator level 3 qualification supported by starting off.

Ready to start your adventure?