Apprentice Service Advisor
-
Company: RICHARD SANDERS LTD
-
Location: NN1 5BU
-
Type: Apprenticeship
-
Salary: £17,000.00 per year
-
Sector: Business and administration
-
Ref: NAS-2000033453
-
Application Deadline Date: 26/07/2026
-
Start Date: 09/08/2026
-
Positions Available: 1
-
Working Week: Monday to Friday, 8.00am to 5.30pm. 1 in 3 Saturday morning rota, 8.30am to 12.30pm.
Brief Description
This is a fantastic opportunity for someone looking for a customer focused role working for a well-established and reputable car dealership.
This role will be based in the Northampton Renault dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.
Training to be Provided
- Level 3 Business Administration Apprenticeship
- Remote training delivery
- Onefile
- VLE
- 6 hours of dedicated training time every week
Future Prospects
Possible full time permanent position upon completion of the apprenticeship.
Vacancy Detail
- Meeting and greeting customers on arrival and dealing with them in a professional manner
- Booking in car services with customers over the phone and confirming on email/text
- Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
- Dealing with customer queries and requests
- Liaising with the technical team on timeframes for service completions
- Processing service paperwork on the system
- General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.