Data Analyst Apprentice (The Dispute Service LTD)
-
Company: THE DISPUTE SERVICE LIMITED
-
Location: Hemel Hempstead, HP2 7TG
-
Type: Apprenticeship
-
Salary: £19,747.00 per year
-
Sector: Digital
-
Ref: NAS-2000033644
-
Application Deadline Date: 19/06/2026
-
Start Date: 29/06/2026
-
Positions Available: 1
-
Working Week: Days and shifts to be confirmed.
Brief Description
The Dispute Service Ltd (TDS) is seeking a Data Analyst Apprentice to support the collection, analysis and reporting of data that underpins operational performance, regulatory compliance and service improvement.
Training to be Provided
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Future Prospects
All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.
Vacancy Detail
This role is designed for an individual who will work while studying towards the Data Analyst Level 4 Apprenticeship, developing practical data skills alongside academic learning. The apprentice will support data analysis activities, build dashboards and reports, and contribute to evidence-based decision-making across the organisation. The apprentice will receive structured training, mentoring and protected learning time and will progressively build capability in data analytics, visualisation, data management and stakeholder communication in line with the apprenticeship standard.
PRINCIPAL RESPONSIBILITIES:
Data collection and preparation:
- Support the collection, validation and organisation of data from multiple internal systems
- Assist with data cleansing, transformation and aggregation to ensure accuracy and consistency
- Follow established data quality, security and governance standards
Data analysis and insight:
- Conduct descriptive and exploratory analysis to identify trends, patterns and anomalies
- Produce routine and ad-hoc reports to support operational and regulatory requirements
- Assist in analysing service performance, customer outcomes and process efficiency
- Support senior analysts in more complex analytical tasks and projects
Reporting and visualisation:
- Develop and maintain dashboards and visual reports using tools such as Tableau
- Present data in clear, accessible formats for non-technical audiences
- Support continuous improvement of reporting processes and outputs
Stakeholder support and communication:
- Work with colleagues to understand data requirements and business questions
- Communicate findings clearly and accurately, with guidance and supervision
- Contribute to a culture of evidence-based decision-making across TDS
Technical development:
- Learn and apply database querying techniques (e.g. SQL) under supervision
- Support data extraction and validation activities, including from legacy systems where required
- Maintain documentation of analysis methods and outputs
Apprenticeship and professional development:
- Actively participate in the Data Analyst Level 4 Apprenticeship programme
- Complete all required learning, assignments, portfolio evidence and end-point assessment activities
- Apply apprenticeship learning directly to workplace tasks and projects
- Demonstrate continuous development of knowledge, skills and professional behaviours
No job description can cover every issue that might arise and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed.
Other Information
Essential:
- Interest in data analysis and using data to solve business problems
- Strong numerical and analytical thinking skills
- Good attention to detail and commitment to data quality
- Ability to communicate clearly, both verbally and in writing
- Willingness to learn new tools, techniques and concepts
- Basic experience with Microsoft Excel and Office applications
Desirable:
- Familiarity with data visualisation tools (e.g. Power BI, Tableau)
- Basic awareness of databases or SQL
- Experience working with structured data or reports
- Awareness of data protection, confidentiality and ethical data use
- Exposure to Salesforce or CRM systems
Required behaviours and attitudes (aligned to apprenticeship standard)
The successful candidate will demonstrate:
- Curiosity and enthusiasm for learning and self-development
- A professional and ethical approach to handling data
- Commitment to customer service, fairness and public value
- Ability to work collaboratively as part of a team
- Willingness to accept feedback and learn from others
- Organisational skills to balance work responsibilities and study requirements
- Alignment with the aims and values of The Dispute Service Ltd