Business Administration Apprentice
-
Company: MONMORE CONFECTIONARY (MIDLANDS) LTD
-
Location: BILSTON, WV14 0PR
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Business and administration
-
Ref: NAS-2000033693
-
Application Deadline Date: 31/07/2026
-
Start Date: 01/08/2026
-
Positions Available: 1
-
Working Week: Monday - Friday; 8.00am - 5.00pm
Brief Description
An exciting opportunity to work within a busy office, dealing with customer enquiries, orders and returns over the phone and face to face, managing stock, deliveries and returns. You will participate in tasks work orders, emailing delivery notes and invoices to customers & assisting with any tasks put forward from management or other colleagues.
Training to be Provided
Apprentices completing this programme will achieve a Level 3 Business Administration standard.
This is delivered as work based learning managed by an appointed Skills Coach, who meets the apprentice and employer monthly face to face or online to deliver and plan for assignment work needed. The apprentice is allowed 6 hours per week off the job to complete the work needed.
Competency in this standard is tested on completion of the programme by an end point assessment, and consists of:
- Professional Discussion
- Practical Observation
- Apprentice Showcase
Future Prospects
- Full-time employment with progression opportunities available on successful completion of the apprenticeship
Vacancy Detail
- Actioning telesales orders onto our system
- Setting up revisions for manufactured products
- Building work orders for our manufacturing team
- Upkeep of stock and liaising with customers
- Emailing delivery notes and invoices to customers
- Reprinting failed shipping labels
- Handling and booking in customer returned items
- Assisting with any tasks put forward from management or other colleagues
- Answer telephone and deal with enquiries
- Answer customer queries face to face, by phone and email
- Liaise with couriers to track parcels and report to customers