Business Administration Apprentice

Job Purpose

• To support the operational and administrative functions of GenNorth while developing knowledge and experience through a Business Administration Level 3 Apprenticeship programme.


• To provide administrative support across finance, HR, marketing, governance and general business operations within a varied and supportive professional services environment.


• To develop professional skills, knowledge and workplace experience through practical learning, formal training and apprenticeship coursework.

Key Accountabilities

Executive & Administrative Support

• Support diary scheduling and meeting coordination.


• Assist with inbox management and administration tasks where appropriate.


• Take meeting notes and track actions.


• Update employee benefit systems with new starter information.

Finance Administration Support

• Input invoices into finance systems.


• Support expense tracking and administration.


• Assist with payment chasing activities.


• Prepare monthly client invoices for Directors and senior staff.


• Maintain mileage and expense records as required.

HR & Office Administration

• Maintain staff records including leave and training logs.


• Assist with onboarding documentation and administration.


• Order office supplies and maintain office resources.


• Support staff wellbeing, engagement and internal communications activities.


• Coordinate staff meeting administration.

Marketing & Client Support

• Draft LinkedIn posts from internal briefs.


• Upload website content updates.


• Format reports, presentations and client documents.


• Support the preparation of highlight reports and business documents.

General Operations & Governance Support

• Maintain templates, shared folders and document libraries.


• Support event coordination and operational administration.


• Assist with reporting and general administration tasks.


• Support Cyber Essentials and ISO administration activities.


• Maintain competency matrices, asset registers and supplier records.


• Maintain driving licence, insurance and DSE assessment records.


• Attend apprenticeship training sessions and complete coursework within agreed timescales.


• Work towards successful completion of the Business Administration Apprenticeship qualification.


• Apply learning from the apprenticeship programme within day-to-day responsibilities.

Dimensions of the job

• Develop professional administration and operational skills within a supportive working environment.


• Support the smooth running of business operations through effective administration and coordination.


• Represent the GenNorth brand professionally in all interactions.


• Contribute positively to team culture, collaboration and continuous improvement initiatives.