Business Administration Apprentice

Key responsibilities of this role are:

Applied Knowledge and Expertise

• Complies with the appropriate Government, Local Authority and the Trust policies, procedures and systems.


• Follows the procedures and legislation regarding confidential information, e.g. General Data Protection Regulation and Safeguarding.


• Proactive in the implementation of the L.E.A.D. Academy Trust’s policies.


• Utilises knowledge of Microsoft programmes to fulfil requirements of the role.


• Develops an understanding and be able to articulate the purpose and remit of the English Hub.

Decision Making and Problem Solving

• Ensures that all allocated administrative, finance and clerical records and systems are maintained accurately and kept up to date.


• Ensures accuracy and confidentiality in dealing with requests and maintaining records.


• Ensures that all allocated regular or scheduled administrative task are performed on time.


• Accepts direction and support from the current administrators or wider team members.


• Provides a professional, warm friendly welcome for visitors both face to face and on the phone.


• Dealing with requests in an efficient and professional manner, ensuring all visitors sign in and given accurate information.


• Ensures that the training room is set up with adequate and well kept resources and that each session has adequate refreshments for delegates.


• Prepares the training room ready for training events and ensure all cleared at the end of the day.


• Maintains English Hub data as requested by the English Hub Lead.


• Attends strategy meetings to support the next steps with the English Hub team.


• Attends events relating to the English Hub where directed.


• Responds efficiently and professionally to emails.


• Prints and prepare packs for training as and when required.

Resource Management

• Maintains stock and office supplies, seeking budgetary approval as necessary for less-routine orders.


• Orders and receives deliveries.


• Supports the arrival and set up of the lunches where required.


• Assists with raising, checking and processing orders, deliveries, good receipts and invoices.


• Uses online booking systems to manage bookings for Events, liaising directly with schools where appropriate.


• Supports the team with the Marketing and Social Media posts in relation to the business.

People Leadership and Development

• Supports the wider team including the Teaching school as a whole, noticing where support is needed by using initiative.


• Takes responsibility for own personal development, sharing where further support is needed.


• Promote the values of the organisation.


• Supports a positive culture throughout the organisation and adopts behaviours that exemplify the Trust’s culture.


• Shows curiosity, initiative and interest in the culture and core purpose of the organisation through proactive and responsive listening skills, taking on advice and asking relevant questions.

Influencing and Managing Relationships

• Provides clerical support to the English Hub Leaders, Director of Teaching School Hub and the English Hub administrators.


• Demonstrates flexibility and be able to prioritise workload.


• Liaises with Finance and Operations team with regards to day to day issues and reports any risks.


• Demonstrates a willingness to be part of a team.