Front of House Team Member Apprentice
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Company: The Laceby Teapot
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Location: DN37 7HU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Catering and hospitality
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Ref: NAS-2000034547
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Application Deadline Date: 05/07/2026
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Start Date: 05/10/2026
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Positions Available: 1
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Working Week: Tuesday - Saturday 10am - 3pm (30-mins unpaid lunch)
Brief Description
Join The Laceby Teapot as a Front of House Team Member Apprentice. You’ll gain hands-on experience in a busy café environment, supporting front of house service, taking orders, serving food and drinks, and delivering excellent customer service while working towards your Level 2 Food and Drink Team Member Qualification.
Training to be Provided
- Level 2 Food and Beverage Team Member
- A bespoke programme of technical and vocational training
- Functional skills in maths and English *if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship
Future Prospects
- Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
- Transferable skills that are invaluable in the wider world of work
Vacancy Detail
- Deliver friendly, professional customer service to all visitors
- Take orders accurately using the till and handle payments
- Prepare and serve food and beverages in line with standards
- Support basic food preparation, including sandwiches, snacks and hot
- drinks
- Maintain high standards of cleanliness across the café, kitchen and
- customer areas
- Follow food safety, hygiene and allergen procedures at all times
- Restock supplies and assist with stock rotation and deliveries
- Work as part of a team to ensure smooth daily operations
- Handle customer queries and resolve minor issues politely and efficiently
- Support opening and closing procedures of the café
- Complete all apprenticeship learning, training and assessments on time
- Follow health and safety procedures and report any issues promptly
Other Information
Prior to applying please ensure you are able to get to and from this workplace within the operating hours.
Please be aware as the first part of the process you will be asked to complete a Learner.
Form and online assessments in English and maths. You will receive one to one.
Information, Advice and Guidance with one of the Learner Engagement Team.