IT Apprentice

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician, with training in how to:

• Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras


• Address IT issues by prioritising in response to customer service level agreements


• Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets


• Support the roll out of upgrades or new systems or applications

Functional Skills in English and maths if required.

Training and training location to be confirmed.

For a full list of programme modules visit: velocity-pt.co.uk