Business Administration Apprenticeship
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Company: GREENSMART PROPERTY SERVICES LTD
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Location: Bath, BA1 1HE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000034982
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Application Deadline Date: 06/07/2026
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Start Date: 07/07/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9am - 5pm
Brief Description
We are looking for a motivated and organised Apprentice Office Administrator to support our busy office team. This is an excellent opportunity for someone looking to start a career in administration while gaining hands-on experience within a growing plumbing, heating and property services business.
Training to be Provided
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Future Prospects
Full-time post following completion of the apprenticeship programme.
Vacancy Detail
Customer Service & Communication
- Answer incoming telephone calls professionally and direct enquiries appropriately
- Respond to customer emails promptly and professionally
- Take messages accurately and ensure follow-up actions are completed
- Provide excellent customer service to clients, tenants, landlords and letting agents
Administration & Office Support
- Register new clients and maintain accurate customer records
- Update internal systems, spreadsheets and databases
- Manage incoming and outgoing post
- Scan, file and organise paperwork and digital records
- Prepare documents, letters and reports when required
- Order stationery and office supplies
Scheduling & Operations
- Book plumbing, heating and maintenance appointments
- Support scheduling of engineer diaries
- Confirm appointments with customers
- Assist with job tracking and ensuring works are completed on time
- Organise company vehicle servicing, MOTs and repairs
- Keep fleet records up to date
Compliance & Certification
- Schedule and process Gas Safety Certificates received from letting agents
- Register boilers and hot water cylinders with manufacturers and relevant authorities
- Maintain warranty documentation and certification records
- Monitor renewal dates for servicing, MOTs and compliance checks
- Help maintain health & safety records and training logs
Finance & Business Support
- Assist with raising invoices
- Support chasing outstanding payments politely and professionally
- Help update timesheets and engineer hours records
- Assist with monthly reporting and KPI data
- Support directors and management with admin tasks
- Any other generic administration duties as requested