Democratic Services and Elections Apprentice
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Company: Stroud District Council
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Location: Gloucestershire, GL5 4UB
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Type: Apprenticeship
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Salary: Competitive Salary
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Sector: Business and administration
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Ref: NAS-2000035092
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Application Deadline Date: 12/07/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: 37-hours per week, working days and hours TBC
Brief Description
To gain business skills and become an effective member of the Democratic Services & Elections Team, whilst gaining a formal qualification in Business Administration.
Training to be Provided
- Cirencester College
- Business Administration Level 3
- Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Future Prospects
Potential for a full-time role once the apprenticeship has been completed.
Vacancy Detail
- Support the administration of Council and committee meetings, including preparing, checking and publishing agendas and reports
- Attend meetings and assist with note taking, drafting minutes and follow-up actions
- Support the provision of services to councillors, including helping organise training, briefings and civic events
- Provide administrative support for elections and electoral registration functions including upkeep of the electoral register and the Electoral Registration Officer Portal
- Work with colleagues to support the delivery of all Parish, District, County, Parliamentary elections and Referenda
- Assist with projects that encourage public engagement and democratic participation
- Provide high quality administrative support to the Democratic Services and Elections Team and wider Policy, Governance and Engagement Service where required
- Maintain accurate records, registers and filing systems
- Provide frontline and high-level customer service by responding to queries and complaints, explaining processes and resolving queries
- Handle sensitive information appropriately, maintaining confidentiality in line with data protection requirements
- Undertake the Level 3 Business Administration Apprenticeship and apply learning in the workplace
- Provide practical evidence of learning to support achievement of the formal qualification
- Demonstrate commitment to continuous improvement and personal development
- Understand the value of working for an employer who is committed to equality of opportunity
- Undertake any other duties that commensurate with the grade of the post, as may be required from time to time
- Good general education or equivalent experience
- Good written and verbal communication skills
- Ability to organise work and manage time effectively
- Good attention to detail and accuracy
- Good IT skills, including Microsoft Office applications
- Willingness to learn and develop new skills
- Understanding of the importance of customer service
- Ability to undertake work consistent with a comparatively basic knowledge and skills requirement, which encompasses a range of tasks involving the application of readily understood rules, procedures or techniques
Other Information
- Committed to working for an employer that values diversity and equality of opportunity
- Willingness to work flexibly, including occasional evening meetings
EXPERIENCE:
- Experience of administrative tasks such as filing, data entry or note taking
- Experience of working in a customer facing environment
- Experience of using databases or record management systems
SKILLS & KNOWLEDGE:
- Understanding of local government and democratic processes
- Awareness of elections and electoral registration
- Experience of using digital systems or online platforms
- Ability to draft clear and accurate written information
- To work with communities sometimes outside normal office hours, including weekends
- To ensure that at all times service delivery informs, reflects and supports the Council’s prevailing aims and objectives
- To work with colleagues across the organisation as required in support of organisational goals
- To promote the Council’s overall commitment to equality of opportunity/Diversity at all times and work within the requirements of the Council’s Equality Scheme
- To undertake all training and development initiatives as required
- To work within Health and Safety guidelines in accordance with the Health and Safety at work Act
- To work within the requirements of the Council’s Environmental Policy and Management System
- To undertake any appropriate duties required to meet the Council’s obligations under the Civil Contingencies Act
- To undertake all appropriate duties required to meet the Council’s safeguarding obligations according to the Children’s Act (2004), Working Together to Safeguard Children Statutory Guidance (2018), the Care Act (2014) and the Care and Support Statutory Guidance (2014), Mental Health Capacity Act (2005), and Deprivation of Liberty Standards (2007)