Business Administration Apprentice

  • Company: Shalam Thermoforming (UK) LIMITED
  • Location: Sunderland, SR5 2TE
  • Type: Apprenticeship
  • Salary: £17,680.00 per year
  • Sector: Business and administration
  • Ref: NAS-2000035786
  • Application Deadline Date: 10/07/2026
  • Start Date: 03/08/2026
  • Positions Available: 1
  • Working Week: Monday to Friday - 08:30am - 5:00pm.

Brief Description

Shalam Thermoforming UK LTD are looking for a Business Administration Apprentice to support a range of business functions whilst developing professional administrative skills. The apprentice will gain practical experience across multiple departments, including HR, Finance, Customer Services, Planning and Supply Chain. 

Future Prospects

Progression opportunities to General Administrative Assistant, or if the apprentice took an interest in a particular area of the business, this could be looked at, e.g. Finance, HR or Customer Services

Vacancy Detail


  • Provide administrative support to various departments

  • Manage emails, telephone enquiries and correspondence professionally

  • Maintain accurate electronic and paper-based records

  • Prepare documents, reports, presentations and meeting minutes

  • Update databases and company systems with accurate information

  • Support compliance with company policies and procedures

  • Assist with recruitment administration, including interview scheduling

  • Maintain employee records and personnel files

  • Support onboarding and induction activities

  • Taking minutes in meetings

  • Producing reports

  • Support invoice processing and purchase order administration

  • Assist with data entry and maintaining financial records

  • Process expense claims and maintain filing systems

  • Respond to customer enquiries via telephone, email

  • Log and track customer requests and complaints

  • Support customer account administration

  • Assisting with samples in line with customer requests

  • Assist with supplier communications and administration

  • Support stock control and inventory record management

  • Process purchase orders and delivery documentation

  • Liaise with the sales department to determine customer requirements and with customer services regarding delivery schedules

Ready to start your adventure?