Road Freight Customer Service Apprenticeship
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Company: SAVINO DEL BENE (UK) LTD
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Location: Birmingham, B46 1HT
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Type: Apprenticeship
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Salary: £20,000.00 per year
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Sector: Transport and logistics
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Ref: NAS-2000036392
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Application Deadline Date: 14/08/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday to Friday 0900am to 5.30pm
Brief Description
Handling all processes involved in Export and Import shipments by Road from inception through to final destination delivery. Confident in your ability to review and streamline transportation processes and ensure a stable, efficient and cost-effective portfolio of service partners to ensure the service offering is competitive and seamless.
Training to be Provided
Training can be undertaken either in the Office, at Home or an offsite location and the weekly duration will be as stipulated within the Apprenticeship programme
Future Prospects
Different Freight Departments such as Air Freight or Sea Freight
Business Development
Overseas Placing
Vacancy Detail
Speaking and meeting face to face with Customers
Building strong relationships with Customers with good communication skills and a pro-active approach
Handling all different types of enquiries such as; quotations, shipments updates and advice to Customer
Building strong relationships with Partners and Suppliers
Good understanding of the European Road Freight market and which Partners provide the best solution and service offering based on the Customers requirements
Booking shipments with Partners and Overseas Offices
Raising all respective Shipping Documentation
Handling Commercial Documentation requirements
Handling Export and Import Customs Clearance
Strong Commercial acumen to ensure profitability on shipments