Customer Service/Engineering Stores Apprentice - Thrapston

  • Company: HAYLEY GROUP LIMITED
  • Location: Kettering, NN14 4QS
  • Type: Apprenticeship
  • Salary: £16,640.00 per year
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000036664
  • Application Deadline Date: 26/07/2026
  • Start Date: 29/07/2026
  • Positions Available: 1
  • Working Week: Monday- Friday 8.00am- 5.00pm 1-hour lunch Max 40 hours per week

Brief Description

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. Hayley Dexis are offering an exciting opportunity for Customer-Facing Engineering Stores Apprentice joining their onsite team supporting a busy manufacturing envirnment at their branch located in Thrapston.

Training to be Provided


  • Customer Service Practitioner Level 2

  • Functional Skills maths & English Level 2 (if required)

  • Min 20% OTJT

  • EPA

  • No day release- inhouse training

Future Prospects


  • Can progress within business depending on business needs and performance

Vacancy Detail

Working within our Thrapston location as a Customer Facing Engineering Stores Apprentice.You will play a key role in making sure critical machine parts and componments are available when needed. Working directly with engineers and site teams, coordinating stock levels and helping to keep operations running effectively and reduce downtime.


This role is ideal for someone with a keen interest learning all aspects of warehousing processes, and have the ability and confidence to liaise with customers and internal staff. You will need to be a good communicator and an organised person. You will be reporting to the Warehousing Supervisor in providing a support service where you will learn a wide range of skills including Warehousing processes, Customer Service and administrative processes. Enjoy troubleshooting and working with a range of people and be a resourceful and helpful person. 



  • Manage and organise engineering parts and machine components

  • Support the procurement and ordering of critical spares/parts

  • Balance stock availability with cost control and efficiency

  • Deliver excellent customer service, building relationships with engineers and site teams

  • Maintain high standards through continuious improvement

  • Carry out key stores duties including checking goods in and stock levels checks

  • Working within the warehouse and office you will be supporting other staff in all aspects of the Warehousing processes

  • Liasing with customers and suppliers

Other Information

Position involves working within a team of 17 staff and will learn all aspects of who we are as a business, the products we supply and the services we offer.

Ready to start your adventure?