Level 3 Business Administration Apprenticeship - Easterside Academy

As a School Administrator you will support with the smooth and efficient running of the school office by providing high-quality administrative and general support to staff, pupils, parents, and visitors. This apprenticeship offers a valuable opportunity to gain hands-on experience in a busy school environment. Your day to day duties will include:

• Undertake reception duties including: answer telephone calls, take messages, and respond to enquiries in a polite and helpful manner.


• Maintain effective administration systems in line with Academy procedures.


• Provide general clerical and administrative support including photocopying, filing, typing, emailing, completing forms, and responding to routine correspondence.


• Maintain the school’s email inbox and ensure timely responses.


• Assist the Administrator with afterschool club/wraparound care bookings and payments.


• Support the administration of paperwork and booking processes for special events, school trips, visits, and residentials.


• Assist with maintaining manual and computerised records through appropriate management information systems, including dinner registers, recording absences and late pupils.


• Administer all Academy post.


• Word-process letters and produce reports as required.


• Assist with the management of the school calendar.


• Effectively use the Academy MCAS system to relay messages and information to parents.


• Provide a welcoming and professional reception service to all visitors, pupils, and staff.


• Ensure that front-line enquiries from staff, pupils, parents, and visitors are dealt with promptly and effectively.


• Keep the general office and reception area tidy and organised, ensuring paperwork and data are filed securely and appropriately.


• Maintain confidentiality and follow school safeguarding procedures at all times.