Office Administrator Apprentice

Maintaining the school diary, including booking meetings and arranging visits for third parties whilst ensuring health and safety and safeguarding procedures are followed.  

Key Tasks:

Reception and Customer Service:

• To undertake reception duties including routine telephone and face-to-face enquiries, taking messages and ensuring they are passed onto the relevant member of staff


• Being the first point of contact for the school and welcoming visitors to the school


• Ensuring health and safety and safeguarding procedures are followed as per the school’s visitor's procedure


• Respond to routine enquiries from staff, pupils and parent/carers in a timely manner


• Arranging visits for third parties including booking rooms and ensuring relevant members of staff are available

General Clerical:

• Providing routine clerical support including printing, photocopying and completing routine forms


• Sorting and distributing internal and external mail


• Maintaining filing systems and pupil data, ensuring data can be efficiently retrieved when required

Administration and IT:

• To undertake word processing and other IT related tasks including communications to parents and data entry


• Attendance administration including collation of registers and completion of various returns as required by the Local Authority and Department for Education

Standard Duties:

• To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues and to promote equal opportunities for all


• To uphold and promote the values and the ethos of the school


• To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection

KEY TASKS - Finance:

• To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises


• To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school


• To attend and participate in relevant meetings as appropriate


• To undertake any other additional duties commensurate with the grade of the post