Apprentice Administrator
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Company: AXIS EUROPE LIMITED
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Location: London, E15 4PN
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000037480
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Application Deadline Date: 05/07/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday - Friday. Start times will vary depending on contract.
Brief Description
Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship.
Training to be Provided
- You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard
Future Prospects
- Opportunity for permanant work on successful completion of apprenticeship
Vacancy Detail
- Provide customer service to residents and customers
- Arrange appointments for residents with trades people in a cost effective and organised manner
- Dealing with queries from residents and changing appointments.
- Rescheduling appointments using our planning tools
- Logging current jobs onto our job management system/database
- Updating and changing information as the job changes
- Ordering equipment needed for the job
- Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
- Keeping all activity logged and up to date in an accurate manner.
- Liaising with staff at customer sites, keeping them up to date with progress information
- Follow the company’s policies and procedures at all times
- Cooperate with colleagues from other departments in a timely manner if and when necessary
- Provide information to your Line Manager in a timely manner when requested to do so
- Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance
- Ensure college course attendance is 100% and college absence is communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
- Communicate any absence from work as per your contractual terms and conditions
- Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager
- Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship