IT Support Technician Apprentice

  • Company: University Academy Holbeach
  • Location: Spalding, PE12 7PU
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Digital
  • Ref: NAS-2000037032
  • Application Deadline Date: 10/07/2026
  • Start Date: 13/07/2026
  • Positions Available: 2
  • Working Week: Monday - Friday, 37 hours per week, working hours TBC

Brief Description

This apprenticeship is an excellent opportunity to start a career in IT. You will gain hands‑on experience providing IT support across the trust and develop practical skills in IT support, networking and systems administration.

Training to be Provided


  • Information Communications Technician Level 3

  • Training will take place at University Academy Holbeach 

  • Training will be 6-hours per week off the job and also on the job training

Future Prospects

There is potential for a permanent position after the apprenticeship for the right person.

Vacancy Detail


  • Provide first line IT support to office staff

  • Assist with setup and maintenance of computers, laptops, printers and mobile devices

  • Support installation and configuration of networking equipment including routers, switches and WI-FI systems

  • Help troubleshoot hardware, software and connectivity issues

  • Support cloud-based systems such as Microsoft 365 and remote access tools

  • Learn and follow company procedures, health and safety, and data protection policies

  • Provide excellent customer service when assisting colleagues.

  • Active Directory and user account management

  • Cyber security

  • Device deployment and imaging

  • Cloud technologies and remote support

  • IT service management and ticketing systems

  • Audio-visual and classroom technology support

Other Information

Passing a DBS Check.

Ready to start your adventure?