Property Customer Support Apprentice
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Company: EXETER PROPERTY MAINTENANCE
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Location: Exeter, EX3 0DB
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000037612
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Application Deadline Date: 03/07/2026
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Start Date: 06/07/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8.00am - 4.00pm.
Brief Description
Do you have a passion for Housing & Property? Exeter Property Maintenance are looking for an individual to join their team as a Housing Customer Support Apprentice. If you are keen, passionate and willing to learn, apply today!
Training to be Provided
- 1-1 sessions with your dedicated tutor
- No college release day
- Off the job training
Future Prospects
- Potential long-term career opportunities within EPM
Vacancy Detail
- Answering incoming telephone calls and responding to customer enquiries
- Managing emails and online enquiries from customers
- Booking jobs and appointments into our scheduling system
- Communicating with customers regarding appointments, updates and completed works
- Assisting with the preparation and sending of estimates and quotations
- Supporting the invoicing process and customer account administration
- Liaising with engineers and customers to ensure jobs run smoothly
- Maintaining accurate customer records and job information
- Assisting with general office administration duties
- Supporting basic finance and accounts tasks, including data entry and record keeping
- Providing excellent customer service at all times