Digital Support Technician apprentice
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Company: CROFTY MULTI ACADEMY TRUST
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Location: Camborne, TR14 0HX
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000036867
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Application Deadline Date: 10/07/2026
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Start Date: 01/10/2026
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Positions Available: 1
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Working Week: Ideally 9.00am - 3.00pm (6 hours a day) Days to be confirmed. 38 working weeks a year.
Brief Description
The Digital Support Technician apprentice will work with the Trust’s ICT team to support the delivery of a high quality, customer focused service to all trust stakeholders. As a Digital Support Technician, you will be working alongside and have the opportunity to learn from our team of experienced IT support engineers.
Training to be Provided
- You will be working towards a Level 3 Apprenticeship Standard in Digital Support Technician
- This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace
- You will be expected to attend Cornwall College St Austell on a weekly basis, with additional attendance if functional skills are required
Future Prospects
- Possible full time role on offer upon completion of apprenticeship
Vacancy Detail
The Digital Support Technician will:
- Assist in the operation of the Trust Helpdesk service and ticket queue, ensuing the timely response and resolution of support jobs
- This will include responding to support requests via phone, electronically and in-person
- Assist to deploy, support and maintain the full life cycle of the Trust’s hardware including Windows Laptops, iPads and Chromebooks. This will include arranging and liaising with repair agents and 3rd parties for equipment repairs
- Liaise with the Trust reprographics provider(s) to arrange repairs for school printers
- Work with the Trust ICT Manager and schools to encourage the effective use of IT throughout the Trust
- Contribute to general housekeeping duties within the Trust ICT team
Other Information
- Please consider how you will get to and from work and college before applying, workplace is in a rural location