Apprentice POD Administration Clerk
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Company: RAMAGE TRANSPORT LTD
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Location: NEWCASTLE UPON TYNE, NE27 0QE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000038026
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Application Deadline Date: 10/07/2026
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Start Date: 13/07/2026
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Positions Available: 1
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Working Week: Monday to Friday 9am to 5pm
Brief Description
The Apprentice POD Administration Clerk will support the transport and administration teams by helping to process, check, scan, file and update Proof of Delivery documents. The role is designed to provide practical office and transport administration experience while working towards a recognised apprenticeship qualification.
Future Prospects
Opportunity to progress into a full time position
Vacancy Detail
Collect, check and organise Proof of Delivery paperwork.
Ensure PODs are accurate, complete and match relevant delivery information.
Scan, upload and electronically file POD documents.
Update internal systems with POD information.
Follow up missing, incomplete or unclear PODs with drivers or office staff.
Maintain accurate paper and electronic filing systems.
Assist with matching delivery paperwork to customer or job records.
Support the transport office with general administration tasks.
Customer and Internal Communication
Answer basic queries from colleagues, drivers and customers under supervision.
Communicate politely and professionally by phone, email and in person.
Pass customer queries or issues to the appropriate member of staff.
Assist with preparing information for customer invoicing or delivery queries.
General Office Support
Help maintain accurate records and documents.
Photocopy, scan, print and file documents as required.
Support the administration team with daily office duties.
Assist with data entry and checking information for accuracy.
Help ensure paperwork is processed in a timely manner.
Follow company procedures for confidentiality and data protection.