Lettings Team Apprentice
-
Company: North Somerset Council
-
Location: North Somerset, BS23 1UJ
-
Type: Apprenticeship
-
Salary: £19,053.00 per year
-
Sector: Business and administration
-
Ref: NAS-2000038062
-
Application Deadline Date: 03/07/2026
-
Start Date: 27/07/2026
-
Positions Available: 1
-
Working Week: Monday to Friday, between the hours of 9.00am and 5.00pm.
Brief Description
In this role, you will learn how to ensure that a property is affordable and suitable for a customer, applying the relevant housing legislation, provide excellent customer service to tenants and landlords face to face, by phone and email and will be given opportunities to spend time with other functions within the housing service.
Training to be Provided
- Attend in-person workshops at Weston College monthly
- Receive ongoing support from a dedicated assessor through regular workplace visits
Future Prospects
After successfully completing the apprenticeship, you can progress onto a Chartered Institute of Housing (CIH) course to further develop your career.
Vacancy Detail
- Providing administrative support to Senior Lettings Officers
- Assisting tenants to provide the documentation they need and arrange viewings
- Visiting tenants and landlords
- Learning about the legislation and council policies on housing, homelessness and the rights and responsibilities of both landlords and tenants
- Being a reliable point of contact for landlords, tenants and other teams including the homeless prevention team, using excellent customer service skills
- Work in partnership with other stakeholders, such as the Private Rented team, Adult Social Care and Children’s Services to ensure that people have access to sustainable tenancies in good quality accommodation
- Assist in providing regular reporting and statistical information to management about team outcomes