ICT Apprentice – Technology & Events Support

Key Responsibilities:

ICT & Technical Support:

• Support first-line IT assist staff and event teams


• Assist with setup and maintenance of laptops, PCs, printers, and mobile devices


• Support basic networking, Wi-Fi, and internet connectivity


• Assist with required software updates and user accounts


• Support setup and maintenance of event equipment


• Support maintenance of equipment inventory


• Events & Production Support

Assist with preparation and setup for live events:

• Support AV equipment including screens, projectors, sound systems, and lighting


• Help with cabling, staging, and technical event setup


• Assist with event logistics and on-site technical support


• Work alongside production teams during events and installations


• Ensure equipment is safely packed, transported, and maintained

General Duties:

• Support the wider team with administrative and operational tasks


• Deliver excellent customer service to clients and colleagues


• Follow health & safety procedures at all times


• Be willing to work flexibly during busy event periods when required

Skills & Qualities Required:

• Interest in IT, technology, or event production


• Good communication and teamwork skills


• Enthusiastic and willing to learn


• Problem-solving mindset


• Organised and reliable


• Basic understanding of computers and technology


• Full driving licence beneficial but not essential

What We Offer:

• Hands-on experience in both ICT and live events


• Opportunity to work on a wide variety of exciting projects


• Support towards completing an ICT Level 3 Apprenticeship


• Friendly and supportive working environment


• Career development opportunities within the business