Apprentice Business Administrator

• The ideal candidate demonstrates exceptional organisational skills, attention to detail, and the ability to multitask in a fast-paced environment

Front of House and Customer Service​

• Greet and assist visitors, parents, students, and contractors in a professional and courteous manner


• Manage the school reception area, ensuring a welcoming and secure environment.


• Answer, screen, and direct telephone calls and email enquiries appropriately.


• Respond to routine enquiries and provide accurate information about school procedures and services

Administrative Support​

• Provide general administrative support to school leaders and staff.


• Maintain accurate records, databases, and filing systems.


• Prepare letters, forms, reports, and other documentation as required


• Support the organisation of meetings, appointments, and school events.

Student and Parent Support​

• Act as a point of contact for students and parents throughout the school day.


• Record and communicate student absences, lateness, and early departures in line with school procedures


• Support attendance administration and follow-up processes.


• Assist with student sign-in and sign-out procedures.

Safeguarding and Security​

• Ensure all visitors follow school safeguarding and security procedures


• Maintain visitor signing-in systems and issue visitor badges.


• Report safeguarding concerns promptly in accordance with school policies.


• Support emergency procedures, including fire evacuations and lockdown processes

Communication and Information Management​

• Distribute communications to parents, staff, and students


• Maintain confidentiality and handle sensitive information appropriately


• Support the management of school communication systems, including email and messaging platforms


• Ensure information is recorded accurately and shared with relevant staff

First Aid and Welfare (where applicable)​

• Provide basic first aid or support students who are unwell, in line with training and school procedures.


• Contact parents or carers regarding student illness or injury when required


• Maintain records of accidents, incidents, and welfare visits

Operational Support​

• Manage stationery and office supplies, including ordering and stock control


• Support the coordination of school transport, trips, and events where required


• Undertake other administrative duties appropriate to the role