ICT Information Communication Technician Apprentice Level 3
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Company: Kirklees College
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Location: West Yorkshire, HD1 3LD
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000027487
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Application Deadline Date: 10/07/2026
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Start Date: 20/08/2026
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Positions Available: 1
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Working Week: Monday - Friday 8.30am - 5.00pm.
Brief Description
Kirklees College is looking for a motivated and enthusiastic ICT Information Communication Technician Apprentice.
This is an excellent opportunity for someone at the start of their IT career. You will work as part of the IT Services team, supporting day-to-day IT operations while developing a career in ICT support.
Training to be Provided
- Enrolment on a Level 3 ICT Information Communication Technician Apprenticeship
- Allocated time during working hours for off-the-job training and study
- Ongoing mentoring and progress reviews
- Development of technical, professional, and employability skills
Future Prospects
The opportunity to become a full time employee of the college and member of the Kirklees College IT support team.
Vacancy Detail
- Provide first-line IT support to staff and learners
- Assist with troubleshooting hardware, software, and basic network issues
- Support the setup, installation, and configuration of IT equipment
- Log, track, and update IT support requests using the service desk system
- Communicate clearly with customers to provide professional support
- Assist with diagnosing faults and carrying out basic fixes
- Support testing and rollout of new software, systems, or equipment
- Help create and update IT Knowledgebase documentation such as guides and procedures
- Follow IT security, data protection, and health and safety policies
- Work towards successful completion of the apprenticeship
Other Information
Due to the college environment any successful applicant will have to provide proof of qualifications and undertake a DBS check before they assume the apprenticeship role.