Road Freight Apprentice
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Company: DHL GLOBAL FORWARDING (UK) LIMITED
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Location: Lichfield, WS13 8NE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Transport and logistics
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Ref: NAS-2000038976
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Application Deadline Date: 09/07/2026
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Start Date: 01/08/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.30pm
Brief Description
An apprenticeship to develop towards becoming an International Freight Forwarder, whose aim is to manage or support our customers’ logistics by arranging the movement of Freight via Air or Ocean, and /or Road (main focus). This can include exporting and importing goods from and to the UK and across the World.
Training to be Provided
- On the job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities - Quarterly formal progress review meetings, identifying learning achievements and next steps
Future Prospects
- The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role
Vacancy Detail
- To monitor and administrate freight collections and deliveries, plus manage on the road transport operations to ensure successful completion
- Liaise with customers on a regular basis to monitor and process consignments and solve any operational problems
- Keep internal communications with other DHL Freight partner as necessary
- Process, maintain and update data on company systems
- Ensure shipping process is carried out in line with the company's processes and quality procedures
- Prepare required paperwork for Suppliers expert user in house TMS systems
- Planning of Export linehauls
- Contribute to the ‘First Choice’ continuous improvement program
- Participate in Monthly Team briefing sessions and weekly performance dialog meetings
- Complete all statutory and mandatory training as and when required
Other Information
- Currently the role will be based in our Lichfield office, however there is potential that over the course of the apprenticeship the role location may move to our Birmingham office (B37 7HB)