Logistics/Operations Apprentice
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Company: DHL GLOBAL FORWARDING (UK) LIMITED
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Location: Bristol, BS35 4ER
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Transport and logistics
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Ref: NAS-2000039003
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Application Deadline Date: 09/07/2026
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Start Date: 01/08/2026
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Positions Available: 1
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Working Week: Monday to Friday 9.00am- 5.30pm
Brief Description
Supporting the logistics & operations in a warehouse environment, learning transport planning, warehouse duties, customer service, import & export processes, security & aviation compliance, health & safety, and transportation of goods in the UK.
Training to be Provided
- On-the-job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
- For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
- Identify, track and support 6 hours of off-the-job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Future Prospects
- The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business, subject to a suitable vacancy being available and in line with the selection process for the role
Vacancy Detail
- Learning transport planning and vehicle routing
- Raising customer bookings
- Supporting the Transport Manager with vehicle servicing and maintenance scheduling
- Logging and reporting operational issues
- Briefing drivers at the start of the day and conducting debriefs at the end of the shift
- Assisting the customer service team with queries
- Developing an understanding of Transport Operator Licensing
- Developing an understanding of tachograph regulations
- Learning about dangerous goods handling requirements
- Developing professional email etiquette
- Building strong problem-solving skills
- Gaining experience across multiple internal and external systems
- Understanding health & safety responsibilities
- Awareness of aviation cargo security requirements and supporting the Security Manager
- Spending time with drivers to gain insight into their roles and the challenges within road transport
- Visiting customers
Other Information
- Due to company insurance restrictions, applicants must be a minimum of 18 years of age