Apprentice Retail Support Technician
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Company: CANNY CLEVER GROUP LIMITED
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Location: Morpeth, NE61 1SU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000039055
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Application Deadline Date: 24/07/2026
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Start Date: 30/07/2026
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Positions Available: 2
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Working Week: Standard hours between Monday - Sunday, 08:00 - 20:00.
Brief Description
We are looking for a responsible Retail Support Technician to perform a variety of technical and installation tasks. To assist in all technical aspects of our business, while working towards a Level 2 apprenticeship.
Future Prospects
- It is anticipated that the successful candidate will progress onto a Level 3 (or equivalent) accredited training course with Canny Clever Group Limited once the Level 2 apprenticeship is completed
Vacancy Detail
This list is provided as an indicative guide to expected duties only:
- Deal face to face with customers in our retail store
- Diagnose, repair, install and maintain computers and other IT related equipment and services
- Answering and directing phone calls
- Organising and scheduling appointments
- Assist in the preparation of regular scheduled reports
- Follow office policies and procedures
- Maintain records held in companies’ electronic systems
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Any other reasonable duties required by company management
Other Information
This role will require us to conduct an enhanced DBS check in some circumstances. This is because of the types of clients we support and the information they store in our facilities.
The company’s owner brings his dogs to the office most days; therefore, any candidate will need to ensure this will not interfere with any allergies.