Information Communications Technician Apprentice
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Company: THE AXHOLME ACADEMY LTD
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Location: SCUNTHORPE, DN17 4HU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000038794
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Application Deadline Date: 07/07/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday to Friday. 8am - 3pm with 30-minute Lunch break, Term time only.
Brief Description
Enjoy problem-solving, hands-on technical work, Clear communicate & work within a team, stay calm under pressure & think logically when troubleshooting have an interest in how technology supports business operations, keen to learn new skills & continuously develop You don’t need prior IT experience, but willingness to learn.
Training to be Provided
Information Communications Technician Level 3.
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Block release/day release.
Future Prospects
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
Vacancy Detail
General duties including:
- Assist with the setup, deployment, and maintenance of IT equipment throughout the school
- Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
- Perform routine maintenance and health checks on school IT
- Replace faulty hardware components where appropriate
- Maintain accurate records of repairs, warranties, and equipment inventories
- Prepare and configure new devices for staff and student use
- Apply the appropriate security policies to ICT tasks in line with organisational requirements
- Provide first-line technical support to staff and students
- Respond to IT support requests and troubleshoot hardware and software issues
- Assist users with basic software applications and educational technologies
- Escalate complex issues to the IT and Network Manager when required
- Assist with routine network administration tasks under supervision
- Support the maintenance of wireless and wired network infrastructure
- Help monitor the performance and security of IT systems
- Assist with user account administration and device management systems
- Maintain and update IT asset registers
- Assist with stock control and ordering of IT consumables and equipment
- Help manage the lifecycle of school devices, including deployment, repairs, and disposal
- Support the IT and Network Manager with day-to-day operational tasks
- Assist with classroom technology installations and relocations
- Ensure compliance with school policies, safeguarding requirements, and data protection regulations
- Participate in apprenticeship training and complete all coursework and assessments required for the qualification
- Undertake other duties appropriate to the level of the role as reasonably requested
Other Information
We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points.
A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.