Business Administration Apprenticeship

  • Company: 5 CARE SERVICES LIMITED
  • Location: WEST MIDLANDS, WS2 8HB
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Business and administration
  • Ref: NAS-2000039081
  • Application Deadline Date: 23/07/2026
  • Start Date: 30/07/2026
  • Positions Available: 1
  • Working Week: Monday to Friday, 9.00am - 5.00pm, and shift work is required.

Brief Description

We have a great opportunity for a Business Administrator Apprentice to progress to a Care Assessment Coordinator working for a well established Healthcare Provider in Walsall. You will be coordinating and completing care assessments, care planning, reviews, risk assessments, and ensuring that all, person-centred, and compliant care.

Future Prospects

Upon successful completion of the apprenticeship, there could be a potential full-time position offered to the right candidate.

Vacancy Detail

The Care Assessment Coordinator is responsible for coordinating and completing care assessments, care planning, reviews, risk assessments, and ensuring that all Service Users receive safe, person-centred, and compliant care.


The role will also provide operational support within the Care Office and Scheduling Team, including rota management, emergency cover, liaison with professionals, and participation in the on-call service.


The Care Assessment Coordinator will work closely with Service Users, families, Care Workers, Care Coordinators, Field Care Supervisors, Social Workers, NHS professionals, and Local Authorities to ensure high-quality care delivery and positive outcomes.


The Care Assessment Coordinator plays a critical role in:



  • Completing Care Assessments and Reviews

  • Developing and maintaining Care Plans and Risk Assessments

  • Supporting Care Office Operations

  • Supporting Scheduling and Rota Management

  • Liaising with Professionals and External Agencies

  • Maintaining CQC Compliance

  • Supporting On-Call and Emergency Response Arrangements


5 Care Services Ltd operates 24 hours per day, 7 days per week.
Flexibility is essential.


Participation in the on-call rota is required.


Occasional evening and weekend work may be necessary.


The postholder may be required to cover the Care Office and Scheduling Office during periods of annual leave, sickness, vacancies, or operational need.


The Care Assessment Coordinator is responsible for:



  • Completing initial assessments for new Service Users.

  • Completing reassessments following changes in needs.
    Conducting annual reviews.

  • Completing emergency assessments where required.

  • Ensuring assessments are person-centred and outcome-focused.

  • Develop and maintain comprehensive Care Plans.

  • Complete and review Risk Assessments.

  • Complete Mental Capacity Assessments where appropriate.

  • Ensure Support Plans remain current and accurate.

  • Review care packages following incidents, safeguarding concerns, hospital admissions, or changes in need.

  • Ensure all documentation is uploaded onto PASS and Care Planner systems.

  • Maintain accurate records of all assessments and reviews.

  • On call duties.

  • Monitoring care delivery.

Ready to start your adventure?