Microsoft-Focused ICT Level 3 Apprentice
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Company: VENTURE 1 CONSULTING
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Location: London, SE11 5JH
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Type: Apprenticeship
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Salary: £19,000.00 per year
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Sector: Digital
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Ref: NAS-2000040266
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Application Deadline Date: 31/08/2026
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Start Date: 02/09/2026
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Positions Available: 1
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Working Week: Monday to Friday 9:00am- 5:30pm 1-hour lunch break 37.5 hours per week
Brief Description
Assist with the installation, configuration, and maintenance of Microsoft servers and Apple/Microsoft desktop systems. Support network monitoring, troubleshooting, system upgrades, security, and performance optimisation. Document infrastructure, communicate with stakeholders, and conduct root cause analysis for technical issues.
Training to be Provided
As part of the apprenticeship programme, the employee will:
- Attend structured off the job training delivered live online by Solveway Apprenticeships once a week
- Complete portfolio evidence linked to workplace activities
- Receive regular progress reviews
- Be supported by a designated workplace mentor
- Work towards successful completion of End Point Assessment
Future Prospects
- Considerd for permanent role or further progression in the role
Vacancy Detail
- Assist with the installation, configuration, and maintenance of network infrastructure, Microsoft servers, and Apple/Microsoft desktop systems
- Monitor system performance, troubleshoot technical issues, and optimise infrastructure reliability
- Support system upgrades, patch management, and configuration changes across IT environments
- Implement and maintain IT security controls, user access management, and resilience measures
- Produce and maintain technical documentation for systems, infrastructure, and operational processes
- Collaborate with internal stakeholders and external suppliers to resolve technical issues and deliver IT services
- Conduct root cause analysis to identify, resolve, and prevent recurring technical incidents
Other Information
- Standard DBS (Public Sector bodies and regulated industries)