Customer Service Apprenticeship - Northallerton
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Company: STEVENSONS OF OXBRIDGE LTD
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Location: DL7 8AT
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Type: Apprenticeship
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Salary: Competitive Salary
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Sector: Sales, marketing and procurement
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Ref: NAS-2000041038
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Application Deadline Date: 01/09/2026
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Start Date: 02/09/2026
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Positions Available: 1
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Working Week: Monday - Sunday, shifts to be confirmed.
Brief Description
Kick-start your career with our Level 3 Customer Service Apprenticeship! Join a friendly team, provide excellent customer service, process transactions, and gain valuable retail experience while earning a nationally recognised qualification. Learn, develop, and build skills for a successful future.
Training to be Provided
Customer Service Level 3.
Future Prospects
This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.
The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Vacancy Detail
You will be responsible for:
- Deliver exceptional customer service to all customers by exceeding our customers' expectations
- Work to deliver the Company Mission of rescuing shoppers from poor customer service
- Be fast, polite and efficient in my duties
- Support my colleagues with cover for sickness and holidays
- Ensure accuracy with all till and cash operations
- Be aware of what is happening on the forecourt and in the store, especially potential shoplifters and drive offs.
- Arrive at work in plenty of time to start my shift and serve our customers in full uniform and well presented.
- Work to deliver the Company's Vision and work within its Values
- Understand my responsibility, especially on till 1
- Providing great customer service
- Accurately and correctly accounting for all transactions
- Observing all activities on site – inside and out
- Inform management of any customer feedback
- Taking payments for all fuel transactions accurately
- Scanning stock accurately for sale
- Happy and satisfied customers
- Customer feedback
- Keeping myself, colleagues, customers safe
- How I align to the Company Values
- A happy person that greets our customers with a smile
- Observant to what is going on around the whole site
- Passionate about every role I undertake
- Willing to learn new tasks to make me more rounded in the business
- Smile and provide great customer service
- Help to support my colleagues
- Fail to live up to the company's Vision, Mission and Values