Apprentice Business Administrator/Medical Secretary
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Company: BEWICK CRESCENT SURGERY
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Location: DL5 5LH
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000042055
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Application Deadline Date: 14/08/2026
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Start Date: 15/08/2026
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Positions Available: 1
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Working Week: Mon – Fri (37 hours), working each day. Working hours can vary but working the minimum of 7 hours per day. A 60-minute lunch break will be awarded. A 15 min break is also awarded.
Brief Description
We are looking to welcome a motivated and professional Apprentice Business Administrator/Secretary to join our friendly team at Bewick Crescent Surgery.
This is a varied and rewarding role where you will gain hands-on experience in both front-of-house reception, administrative support and secretarial duties.
Training to be Provided
Training schedule hasn't been agreed yet.
Future Prospects
Full-time post following completion of the apprenticeship programme.
Vacancy Detail
You will be working as part of a team and be able to adapt to a fast-paced working environment.
As part of your daily duties, you will:
- Greet patients and visitors in person and over the phone in a polite and professional manner
- Book and manage patient appointments using clinical systems
- Register new patients and update patient records
- Handle prescription requests and issue repeat prescriptions
- Manage incoming emails and direct queries appropriately
- Scan, file, and distribute incoming documentation
- Communicate and work closely with other practice staff and external agencies
- Always ensure patient confidentiality and data protection
- Patient referrals
- Deal with requests for access to medical records
- Updating spreadsheets
- Franking and sending post