Apprentice Office Administrator
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Company: EBORCRAFT LTD
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Location: YORK, YO19 5SE
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Type: Apprenticeship
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Salary: £16,500.00 per year
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Sector: Business and administration
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Ref: NAS-2000041804
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Application Deadline Date: 31/08/2026
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Start Date: 07/09/2026
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Positions Available: 1
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Working Week: Monday - Thursday, 8.00am to 5.00pm, with 40 minute lunch break. Friday, 8.00am to 1.00pm.
Brief Description
The role involves the delivery of an efficient and organised reception and administration function.
The individual will play a key role in dealing with incoming and outgoing contact with customer and supplier contact with the business whilst supplying administrative support to key functions within the operation.
Training to be Provided
You will attend York College on a day release basis (Mondays during college term time) and will receive the remainder of your training at the workplace.
Future Prospects
The candidate will experience all aspects of the business with the opportunity to develop more senior responsibility as their skills progress and once the apprenticeship is complete.
Vacancy Detail
Core duties and responsibilities:
- Taking and managing incoming telephone and email traffic to the business, distributing or dealing with queries and enquiries within the scope of the role.
- Sales order processing.
- General office administration duties as required.
- Maintain regular updates of Industry Best Practise and Quality Management techniques.
Other duties could include:
- Contacting customers advising of delivery dates on orders
- Contact with customer to ensure accuracy of customer records for marketing purposes
- Be available to help with any customer enquiry, to an agreed timescale
- Handling sales enquiries, within the defined scope of the role
- Responding and processing sales information request from dealers and the Sales Administration Team
Other Information
Information to note: Eborcraft is accessible via public transport to Dunnington village with a walk to the factory.