Customer Service Apprenticeship - Fairfield
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Company: STEVENSONS OF OXBRIDGE LTD
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Location: Stockton-On-Tees, TS19 7LZ
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Type: Apprenticeship
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Salary: £19,516.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000042490
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Application Deadline Date: 14/08/2026
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Start Date: 17/08/2026
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Positions Available: 1
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Working Week: Monday - Friday.
Brief Description
Kick-start your career with our Level 3 Customer Service Apprenticeship! Join a friendly team, provide excellent customer service, process transactions, and gain valuable retail experience while earning a nationally recognised qualification. Learn, develop, and build skills for a successful future.
Future Prospects
Customer Service Level 3.
Vacancy Detail
You will be responsible for:
- Leading by example to deliver exceptional customer service and create a positive customer experience.
- Supporting the day-to-day operation of the store and forecourt, ensuring high standards are maintained.
- Supervising, motivating, and supporting team members throughout their shifts.
- Assisting with staff training, coaching, and development.
- Ensuring all cash handling, till operations, and fuel transactions are completed accurately.
- Monitoring the store and forecourt to maintain a safe and secure environment for customers and colleagues.
- Handling customer queries and resolving issues professionally and efficiently.
- Supporting management with daily tasks, performance, and operational objectives.
- Ensuring company policies, procedures, and values are followed at all times.
- Contributing to the success of the business by promoting teamwork, efficiency, and continuous improvement.
Other Information
- Positive and friendly attitude.
- Good communication skills.
- Reliable and punctual.
- Willingness to learn and work as part of a team.
- Passion for providing excellent customer service.