Customer Service Apprenticeship - Oxbridge

You will be responsible for:

• Deliver exceptional customer service to all customers by exceeding our customers' expectations


• Work to deliver the Company Mission of rescuing shoppers from poor customer service


• Be fast, polite and efficient in my duties


• Support my colleagues with cover for sickness and holidays


• Ensure accuracy with all till and cash operations


• Be aware of what is happening on the forecourt and in the store, especially potential shop lifters and drive off's


• Arrive at work in plenty of time to start my shift and serve our customers in full uniform and well presented


• Work to deliver the Company's Vision and work within its values


• Understand my responsibility, especially on till 1


• Providing great customer service


• Accurately and correctly accounting for all transactions


• Observing all activities on site - inside and out


• Inform management of any customer feedback


• Taking payments for all fuel transactions accurately


• Scanning stock accurately for sale


• Happy and satisfied customers


• Customer feedback


• Keeping myself, colleagues, customers safe


• How I align to the Company Values

A happy person that greets our customers with a smile.

Observant to what is going on around the whole site.

Passionate about every role I undertake.

Willing to learn new tasks to make me more rounded in the business.

Smile and provide great customer service.

Help to support my colleagues.

Fail to live up to the company Vision, Mission and Values.