Customer Service Level 2 Apprenticeship

  • Company: House of Clive (Hair & Beauty) Limited
  • Location: BS1 5AP
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000043036
  • Application Deadline Date: 17/08/2026
  • Start Date: 24/08/2026
  • Positions Available: 2
  • Working Week: Monday to Friday. Shifts to be confirmed.

Brief Description

We are looking for a motivated and enthusiastic individual to join our team as a Level 2 Customer Service Apprentice. This role is ideal for someone looking to gain hands-on experience in a customer-facing environment while working towards a nationally recognised qualification.

Training to be Provided


  • Next Level will work closely with you to complete your Customer Service Practitioner Level 2 Apprenticeship

  • We can hire apprentices at any time and hold regular workshops for those on the course

  • These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre

  • You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to offer any support needed and  ensure your learning is completed

  • If required, we can also provide Functional Skills in Maths and English throughout your apprenticeship

Future Prospects


  • This apprenticeship can lead to a career in customer service and beyond

  • You could go on to complete your level 3 customer service upon completion

Vacancy Detail


  • Deliver excellent customer service through various channels

  • Handle customer queries, requests, and complaints professionally and efficiently

  • Learn and maintain product/service knowledge to provide accurate information

  • Support the team with general administrative duties (data entry, filing, updating records)

  • Maintain a positive and professional attitude at all times

Ready to start your adventure?