Business Admin Apprentice in IT Support
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Company: CHASE TECH LTD
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Location: Rugeley, WS15 4AG
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000043439
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Application Deadline Date: 09/08/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday to Friday – 9am to 5pm
Brief Description
This is a varied role combining IT support responsibilities with valuable business administration duties within a growing IT services company.
Future Prospects
Potential progression into a Team Leader role, holding more responsibilities and gaining further experience. We will support and develop the right candidate, with the aim of providing a long term role within the business.
Vacancy Detail
You will provide:
- Helpdesk support via email and telephone
- Assisting customers with IT-related enquiries and helping to resolve technical issues. Following issue resolution
- Accurately maintain customer records
- Update service tickets, document solutions and ensure systems are kept up to date.
Alongside technical support, you will assist with a range of business administration activities including:
- Customer communications
- Scheduling visits and installations
- Preparing documentation
- Maintaining records
- Processing business information
- Supporting general office operations.
- Help prepare and configure new computer equipment for deployment
- Assist with hardware repairs where required
- Support on-site installations at customer locations.