Commercial Operations Apprentice

Admin

• Maintaining accurate records and databases


• Managing documents, reports and correspondence


• Scheduling meetings and preparing agendas


• Supporting internal business processes


• Producing management information and reports


• Assisting with project administration


• Sales support


• Updating and maintaining CRM records


• Researching prospective customers and organisations


• Supporting lead generation activities


• Helping prepare proposals and presentations


• Coordinating follow-up communications


• Supporting customer demonstrations and events

Marketing

• Creating and scheduling social media content


• Assisting with email marketing campaigns


• Updating website content


• Supporting webinar and event activities


• Monitoring campaign performance


• Creating marketing materials and presentations

Customer Success

• Supporting customer onboarding activities


• Responding to customer enquiries


• Coordinating meetings and reviews


• Helping maintain strong customer relationships


• Supporting customer communications and newsletters

What we are looking for

Essential

• Excellent communication skills


• Good written and spoken English


• Organised and reliable


• Positive attitude and willingness to learn


• Good attention to detail


• Comfortable using technology and digital tools


• Ability to work independently and as part of a team

Desirable

• Experience using Microsoft 365


• Interest in business, marketing or sales


• Experience of social media platforms


• Basic understanding of customer service


• No previous business experience is required as full training will be provided