Business Administration Level 3 apprenticeship
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Company: COMMERCIAL MAINTENANCE SERVICES UK LIMITED
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Location: Gateshead, NE8 3AD
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000043991
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Application Deadline Date: 01/10/2026
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Start Date: 15/10/2026
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Positions Available: 1
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Working Week: Monday - Friday 9am to 5pm.
Brief Description
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. With a view to permanent employment.
Training to be Provided
Day release once per week at: Your work place, Delivered by Northumberland College.
Future Prospects
Progression to fully qualified Business Administrator, with a view to a permanent role.
Vacancy Detail
- Log calls/ jobs on the helpdesk ERP system
- Allocating work orders to the reactive engineering team
- Placing product orders with the approved supply chain
- Ensure all protocols, policies and procedures are met within the Helpdesk ERP system
- Taking ownership for the PPM schedule & reactive maintenance jobs
- To ensure all tasks are completed in line with the associate KPI’s / SLA’s
- To ensure 100% portal compliance in line with individual client’s requirements
- To ensure engineer / service reports are completed
- Tracking jobs progress against predetermined KPI’s including response times
- Updating assets history from external work record sheets
- Regularly cleanse and refresh the electronic asset register
Other Information
Must be able to commute to Gateshead.