IT Apprentice
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Company: TECONNEX LIMITED
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Location: Keighley, BD21 4LG
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Type: Apprenticeship
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Salary: £16,500.00 per year
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Sector: Digital
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Ref: NAS-2000044507
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Application Deadline Date: 23/08/2026
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Start Date: 28/08/2026
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Positions Available: 1
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Working Week: 8:15am to 5:00pm Monday to Thursday. 8:15am to 3:00pm on Friday Lunch is 12:00 to 12:45
Brief Description
PURPOSE OF THE ROLE:To develop skills and knowledge while providing technical support to end-users across various sites, including Keighley, Romania, Mexico, and India, under the supervision of experienced team members.
Training to be Provided
- Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
- Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
- Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Future Prospects
- The role offers long-term security and the opportunity to progress into a permanent position
Vacancy Detail
Key responsibilities will include:
- Taking ownership of tasks and ensuring they are completed to a high standard
- Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
- Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
- Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers
- Performing routine IT maintenance tasks, including software updates and antivirus scans
- Participating in IT projects, such as system upgrades and deployments
- Collaborating with the IT team to learn and implement IT policies and best practices
- Documenting IT processes and configurations to support knowledge sharing
- Liaising with external vendors and service providers as part of the procurement and support process